Privacy Policy

RP Creator Group Pty Ltd (“RP Creator Group”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information through our website at https://www.rpcreatorgroup.com.au (“the Site”) and our associated services (“Services”).

By using our Site or Services, you agree to the terms outlined in this Policy. If you do not agree with this Policy, please do not use our Site.

1. What Information We Collect

When you interact with RP Creator Group, we may collect the following types of information:

A. Personal Information

Name
Email address
Phone number
Business or company name
Job title or role
Billing and payment details (if applicable)

B. Technical and Usage Data

IP address
Browser type and version
Device information
Date and time of your visit
Pages visited and time spent on site
Referral source (e.g., from search engines or other sites)

C. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

Remember your preferences
Analyze website traffic
Improve website functionality

You may adjust your browser settings to block cookies; however, this may impact your ability to use certain parts of the Site.

2. How We Use Your Information

To provide and improve our Services
To communicate with you about inquiries, quotes, or project updates
To manage payments and contracts
To send marketing communications (only with your consent)
To understand user behaviour and preferences for website improvement
To comply with our legal obligations

3. Sharing and Disclosure of Information

RP Creator Group will not sell, rent, or trade your personal information to third parties.

We may share your data in the following limited circumstances:

With service providers or contractors who assist us in operating our business (e.g., IT providers, accountants), under strict confidentiality obligations
If required by law, subpoena, or legal process
To protect the rights, property, or safety of RP Creator Group, our clients, or others

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

Secured networks and encryption
Password-protected systems
Access restricted to authorised personnel only

Despite these measures, no system is entirely secure. You provide your data at your own risk.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. When your data is no longer needed, we take reasonable steps to destroy or de-identify it.

6. Accessing and Updating Your Information

You have the right to:

Access the personal information we hold about you
Request corrections if your information is inaccurate or incomplete
Withdraw your consent to marketing at any time

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing certain requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our Site and Services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or industry standards. Any changes will be posted on this page with an updated effective date. We recommend you review this Policy periodically.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact:

RP Creator Group Pty Ltd
📍 Location: 94 Duke Street, campsie, 2194
📧 Email: support@rpcreatorgroup.com.au
🌐 Website: https://www.rpcreatorgroup.com.au